✦ Our Services
Phone Systems &
AI Communications
Boost your business with intelligent unified communications — phone, video, chat, SMS and AI tools that help your team work smarter, connect faster and collaborate from anywhere.
Intermedia Unite
Smarter communications. Better business outcomes.
Powered by Intermedia Unite, our platform unifies your entire business communication stack — enterprise phone system, video conferencing, team chat, SMS and AI-driven tools — all in one single app.
99.999% uptime SLA, J.D. Power-certified support for 9 consecutive years, and enterprise-grade security built in from day one.
Uptime SLA guaranteed
Enterprise UCaaS features
J.D. Power Award winner
Certified technical support
Solutions
Everything your business needs to communicate.
Choose the area that best fits your need — from the complete unified platform to AI-specific tools and the cloud phone system.
Business Phone System
Enterprise-grade cloud PBX with 100+ features — auto attendant, hunt groups, call flip, conference bridge, voicemail-to-email and more.
- Auto Attendant & IVR routing
- Hunt Groups & call queues
- Spam caller protection
- Receptionist View
- Online faxing included
Video Conferencing
HD video meetings built into the same app as your phone and chat — no extra software, no extra cost.
- HD video & screen sharing
- AI Meeting Recap included
- Unite Rooms for conference rooms
- Works on any device
Team Chat & SMS
Internal team messaging and external SMS from a single business number — keep personal and professional separate.
- Team channels & direct messages
- Business SMS from your number
- File sharing & search
- Real-time presence indicators
App Integrations
Connect Unite to the tools your team already uses — no workflow disruption, just more power.
- Salesforce & Zendesk CRM
- Microsoft Teams & Google Workspace
- Single Control Panel admin
- Open API available
Triple Shield Security™
Enterprise security built into every layer — multi-factor authentication, end-to-end encryption and 24/7 AI-driven threat detection.
- Multi-factor authentication
- End-to-end encryption
- 24/7 AI threat detection
- HIPAA / FINRA / MiFID II ready
Online Fax & Toll-Free
Send and receive faxes digitally from the same app. Add toll-free numbers to give your business a nationwide presence.
- Online faxing — no hardware needed
- Toll-free numbers available
- SIP Trunking supported
- International calling options
Recognition
Trusted by businesses. Proven by awards.
J.D. Power Certified
9 consecutive years of J.D. Power certification for Assisted Technical Program excellence — the most in the industry.
PCMag Editors' Choice
Recognized as the Best VoIP for Ease of Use by PCMag.com — top-rated for setup simplicity and reliability.
99.999% Uptime SLA
Service reliability backed by a contractual SLA — less than 6 minutes of downtime per year across the entire platform.